FAQ

Q: How long does shipping take?
A: 7–12 business days with free tracked shipping (CA/US).

Q: Where do you ship?
A: Canada and the United States.

Q: Is it safe for all dogs?
A: Yes, but start with ½ dose. Do not use if your dog has thyroid conditions (kelp content).

Q: How do I track my order?
A: Use our Track Order page. You'll also receive a tracking email once shipped.

Q: What if my product arrives damaged?
A: Email support@wellorapets.ca with a photo — we’ll make it right.